Website Privacy Policy

Introduction

Sun City Kidz Clinic, PA respects the privacy of families who visit our public website.

This Website Privacy Policy explains how information may be handled when you visit the Sun City Kidz website.

This policy applies to the public website only. It is separate from the clinic’s Notice of Privacy Practices, which addresses protected health information created or maintained as part of patient care.

Public website

The Sun City Kidz public website is primarily informational.

It does not provide:

• A Sun City Kidz website account
• A clinic-operated medical-record portal
• A public contact form
• Online appointment scheduling
• A website form for submitting medical concerns
• A website form for uploading patient medical records

Appointments and Patient Portal

Families schedule appointments by calling the clinic at 915-544-5439.

The secure Patient Portal is provided externally through Office Practicum.

Technical information

Like most websites, our hosting and technical service providers may automatically process limited technical information when a page is requested.

This may include information such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Requested page
• Date and time of the request
• Referring page
• Technical error or security information

How technical information is used

This information may be used to provide, secure, maintain, and troubleshoot the website.

Ordinary website technical information is not described as part of the patient medical record unless it actually becomes part of clinical records through another process.

Cookies and tracking

This public website does not use advertising pixels, behavioral advertising technology, heatmaps, or session-replay software.

The website may use browser storage or technical cookies only where necessary for basic site functionality or security.

Analytics

The public website does not currently use a configured analytics or advertising-tracking provider.

Patient Portal

The secure Patient Portal is provided through Office Practicum and is not operated as part of the public Sun City Kidz website.

When a visitor follows a Patient Portal link, the visitor leaves the Sun City Kidz public website and enters an external system.

The external portal is subject to the privacy and security practices that apply to that service and to the clinic’s handling of patient information.

Medical information

Do not submit private medical information through the public website.

The clinic does not use the public website to collect medical questions, upload patient records, create patient accounts, or schedule appointments online.

For medical or appointment questions, call Sun City Kidz Clinic at 915-544-5439.

For a life-threatening emergency, call 911 or go to the nearest emergency department.

Third party links

The website may link to external resources including Office Practicum, HealthyChildren.org, governmental resources, pediatric education resources, and other organizations.

Sun City Kidz does not control the privacy practices, security, availability, or content of third-party websites.

Following an external link may allow the third party to receive technical information normally sent during web requests.

Children’s privacy

The public website is intended primarily for parents, guardians, caregivers, and other adults seeking information about pediatric services. It does not provide account creation or forms designed for children to submit personal information.

Data sales and advertising

Sun City Kidz Clinic does not sell personal information collected through the public website for advertising purposes.

Security

Reasonable administrative and technical measures are used to support the security and reliability of the website.

No internet service can be guaranteed to be completely secure.

Medical records are not maintained through a custom Sun City Kidz website portal.

Retention

The website’s hosting and technical providers may retain limited security, request, diagnostic, or error logs according to their operational policies.

Clinical medical-record retention is governed separately by the clinic’s medical-record policies and applicable law.

Your privacy rights

Rights relating to protected health information are described in the Sun City Kidz Notice of Privacy Practices.

Additional rights may exist under federal or Texas law depending on the information and circumstances involved.

Changes to this policy

We may update this policy when the website, technology, or applicable requirements change.

The effective date at the top of the policy will identify the current approved version.

Contact

Questions about this Website Privacy Policy may be directed to:

Sun City Kidz Clinic, PA

3917 N Mesa St

El Paso, TX 79902

Phone: 915-544-5439

Fax: 915-544-5445